Archive for the ‘Customer Loyalty’ Category

Customer Engagement and Loyalty: Key Factors in Your Company’s Success

Posted on: January 4th, 2017

The internet has brought many changes to society, but marketing has probably seen some of the most dramatic changes of all. From billboards and TV ads that insist you must buy this product now, we have moved on to a digital world where customers are not passive entities waiting for our message to be delivered, […]

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Guest Blog Post – Jim Luff from Chosen Payments | Which Customer Should Take Priority?

Posted on: June 23rd, 2016

We have all been in this awkward spot before. You have an appointment today to meet a client for lunch. You are just getting ready to walk out the door and head to your lunch appointment when a brand new potential client walks in and begins sharing his dreams with you. His dreams are just […]

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What is your Limo business focus: New Customers or Repeat Business?

Posted on: April 12th, 2016

Well, it’s easier and cheaper to sell to existing customers than to go out and find new ones. But, a business can’t survive on existing customers alone. Every management authority says that loyal customers and their repeat purchases are the cornerstone of your long-term successful business. The reason is obvious: it is less costly to […]

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Why Building Customer Loyalty Matters for your Limo Business

Posted on: April 5th, 2016

When business people think of “Word-of mouth-marketing” in general, they tend to focus on activities targeted at attracting new customers. While expanding your business’ customer base is a crucial undertaking that you must work towards with clearly defined goals, the importance of retaining existing customers mustn’t be overlooked. Working toward promoting customer loyalty (or brand […]

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The most effective ways to Generate Repeat, Loyal Customers for your Limo Business

Posted on: March 22nd, 2016

We don’t have to tell you how important repeat loyal customers are to your success. New customers are great, but what’s even better is repeat customers. They become your business’s advocates that drive new customers your way, and book your rides you again and again. Turning one-time riders into loyal ones and your limo business […]

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3 Customer Retention Hacks You Can’t Miss

Posted on: February 22nd, 2016
customer retention

While it’s not a hard-and-fast rule, the vast majority of people you do business with are going to be occasional, not regular, users. This being the case, it is important that you have a solid social media-based customer retention strategy in place to ensure that when the occasion arises, the same people select you and […]

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4 Customer-Retention Strategies That Will Keep Your Limo Customers Coming Back

Posted on: February 15th, 2016
4 Customer-Retention Strategies That Will Keep Your Limo Customers Coming Back

It’s one thing to capture a booking. It’s quite another to develop a customer for a lifetime, and that is what we want to focus on today: retaining customers and encouraging re-bookings. Most people don’t hire limos on a regular business. They reserve this kind of luxury for very special occasions—weddings, funerals, formal events, etc. […]

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Tips for Getting More Referrals for Your Limousine Business

Posted on: November 4th, 2015
Tips for Getting More Referrals for Your Limousine Business

When you keep track of how customers first find out about your company, looking through reports on the analytics you have for social media, search engine results, blog post traffic and email campaigns, it should become clear what role referrals are currently playing in your success. If the number of referrals is so low that […]

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Offer Incentives to Build Up Your Limo Company’s Email List

Posted on: September 30th, 2015
Offer Incentives to Build Up Your Limo Company’s Email List

When all else fails, offer a bribe. That may seem like unsavory advice, but it’s not meant to encourage you to do something illegal. If you have been dismayed at the lack of growth in your limousine company’s email list, you may feel hard pressed to figure out a way to encourage more people to […]

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Use a Digital Loyalty Program to Hold Onto Customers

Posted on: September 7th, 2015
Use a Digital Loyalty Program to Hold Onto Customers

With all the time and effort that you put into limousine marketing to drive more customers your way, it would be quite a blow to your bottom line if you somehow failed to retain them. While it’s true that customers can come and go for a number of reasons, ranging from budgetary issues to simply […]

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