Archive for the ‘Reputation Management’ Category

3 Customer Retention Hacks You Can’t Miss

Posted on: February 22nd, 2016
customer retention

While it’s not a hard-and-fast rule, the vast majority of people you do business with are going to be occasional, not regular, users. This being the case, it is important that you have a solid social media-based customer retention strategy in place to ensure that when the occasion arises, the same people select you and […]

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Methods to Organically Build Your Limo Company Brand’s Audience

Posted on: November 9th, 2015
Methods to Organically Build Your Limo Company Brand’s Audience

What is the size of the audience for your limousine company’s brand?  The more you can do to organically build up the audience for your brand, the better return you can expect to see from your marketing investment. Brand awareness is easy to boost with online tools. If you’ve been putting off the work needed […]

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Strategies for Managing Your Limo Company’s Reputation

Posted on: November 5th, 2015
Strategies for Managing Your Limo Company’s Reputation

Your limousine company’s success will depend to a great degree on the quality of your reputation. Of course, as a savvy limo business owner, you know that you and your team have plenty to do on the ground to keep your reputation intact. Hiring only the best staff with the best possible training and safety […]

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Tips for develop and maintain Your Limousine Company’s Reputation

Posted on: October 22nd, 2015
Tips for develop and maintain Your Limousine Company’s Reputation

“Social” is becoming more ingrained in the buyer’s journey and your limousine company’s success in the future will depend to a greater degree on the quality of your reputation on the social channels/networks. Of course, as a savvy limo business owner, you know that you and your team have plenty to do on the ground […]

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How to Manage Your Limousine Company’s Brand Reputation Online

Posted on: July 2nd, 2015
How to Manage Your Limousine Company’s Brand Reputation Online

Your limousine company is only as good as its reputation. If someone has a poor opinion of your business, whether it is a problem with your vehicles, drivers, customer service or any of a myriad of potential issues, you stand to lose not only his or her business, but also potential business from individuals who […]

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Harnessing the Power of Testimonials for Your Limo Business

Posted on: April 6th, 2015
Harnessing the Power of Testimonials for Your Limo Business

A chief characteristic of the limousine industry is that it is based on building strong relationships with customers. After all, your customers rely on you to transport them safely and securely while making sure to get them to their destinations on time despite problems with traffic or inclement weather.  They also trust you to hire […]

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Don’t Wait For Clients to Leave to Find Out They’re Unhappy

Posted on: March 6th, 2015
Don’t Wait For Clients to Leave to Find Out They’re Unhappy

How closely do you pay attention to the number of bookings a particular client makes, or how often they call you to arrange for chauffeured services? Prudent limousine company owners know how important it is to keep an eye on the big picture and how well their bottom line is conforming to current business objectives. […]

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Nothing to Do with Anything

Posted on: July 7th, 2014
dog

So what if he chases airplanes, eats paper napkins and barks whenever a car drives down the street?

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Use Press Releases to Promote Your Loyalty Program Incentives

Posted on: May 14th, 2014
Use Press Releases to Promote Your Loyalty Program Incentives

The news that you read in your favorite newspaper (whether in print or online), magazine, newsletter or blog may not always originate from a reporter’s curiosity and research. Many items that appear are actually inspired by a carefully planned press release. In fact, some publications will print the content from press releases verbatim or will […]

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Don’t Ignore or Cover Up Unfavorable Criticism

Posted on: May 7th, 2014
Don’t Ignore or Cover Up Unfavorable Criticism

When a customer complains about your limousine or chauffeured services company through social media, it can be easy to ignore the remarks and hope the hubbub dies down soon enough. If the comments appear on your own company’s blog, it might be tempting for you to delete them for being negative. That’s the worst thing […]

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