Gaining customer loyalty takes more than just providing quality services. The one thing that will make or break a good customer relationship is the "customer experience”. You can easily win new business and maintain strong, long-term customer relationships by following a few simple...
Everyone seems to want more time. Time certainly doesn't discriminate, as everyone gets 24 hours each day; however, why do some people seem to get more done in this time? Do you ever wonder what they are doing differently from you? 18 Things All Time Efficient People Do Mastering time...
For over a decade a fifteen car operator in a tertiary market has been offering its customers luxurious and secure transportation services. Their business has grown on referrals and paid advertising. However, the referral system reaches a limited number of people, so they approached us to...
The clock is ticking! The industry-leading event of the fall, the Chauffeur Driven Show 2017, is being held October 22 to 25 in Orlando. As exhibitors and leaders in the limousine marketing industry, we've been behind the scenes not only prepping our booth, but we have also put together a...
Social networks such as Facebook, Twitter, Instagram and others are a great way to market to your target audience.  Free advertising will probably net you what you can expect from any other product source that’s free.  The quality just won’t be there.  Accept that if you...
Few things can be as rewarding, challenging and confusing as owning your own business. In the complex and highly competitive limousine industry, things are in a constant state of change. In our more than 30 years of experience in the travel and transportation industry, one of the most...
If you think about how many companies are using social media as their primary method to connect to new clients, you can imagine on the receiving end of how many people are bombarded with ads from companies trying to gain their attention.  This has caused a decline in the attention span...
Before reading this article, take a few minutes and ask yourself these questions: if your limo brand was a person, what type of person would it be? Would it be a woman or a man, would it be old or young, dynamic or lazy? Start to look for the personality behind your business. This is what...
Have you ever thought that the visitors landing on your site could encounter various problems? We hope you have, and if not, you should start as soon as possible. Remember, more than 70% of your prospective customers will go to your website for information before calling you. Let's make...
Remember when everyone loved email? Once upon a time, when the Internet was new, everyone's heart skipped a beat when receiving a new email. That was the time when email marketing was a success because everyone was excited to see that compelling "You've Got Mail" phrase that made all of...

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