Posts Tagged ‘customer loyalty’

Customer loyalty matters for today’s limousine company. Trust is the foundation of every customer relationship.

Customer Engagement and Loyalty: Key Factors in Your Company’s Success

Posted on: January 4th, 2017

The internet has brought many changes to society, but marketing has probably seen some of the most dramatic changes of all. From billboards and TV ads that insist you must buy this product now, we have moved on to a digital world where customers are not passive entities waiting for our message to be delivered, […]

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Guest Blog Post – Jim Luff from Chosen Payments | Which Customer Should Take Priority?

Posted on: June 23rd, 2016

We have all been in this awkward spot before. You have an appointment today to meet a client for lunch. You are just getting ready to walk out the door and head to your lunch appointment when a brand new potential client walks in and begins sharing his dreams with you. His dreams are just […]

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Why Building Customer Loyalty Matters for your Limo Business

Posted on: April 5th, 2016

When business people think of “Word-of mouth-marketing” in general, they tend to focus on activities targeted at attracting new customers. While expanding your business’ customer base is a crucial undertaking that you must work towards with clearly defined goals, the importance of retaining existing customers mustn’t be overlooked. Working toward promoting customer loyalty (or brand […]

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The most effective ways to Generate Repeat, Loyal Customers for your Limo Business

Posted on: March 22nd, 2016

We don’t have to tell you how important repeat loyal customers are to your success. New customers are great, but what’s even better is repeat customers. They become your business’s advocates that drive new customers your way, and book your rides you again and again. Turning one-time riders into loyal ones and your limo business […]

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4 Customer-Retention Strategies That Will Keep Your Limo Customers Coming Back

Posted on: February 15th, 2016
4 Customer-Retention Strategies That Will Keep Your Limo Customers Coming Back

It’s one thing to capture a booking. It’s quite another to develop a customer for a lifetime, and that is what we want to focus on today: retaining customers and encouraging re-bookings. Most people don’t hire limos on a regular business. They reserve this kind of luxury for very special occasions—weddings, funerals, formal events, etc. […]

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Tips for Getting More Referrals for Your Limousine Business

Posted on: November 4th, 2015
Tips for Getting More Referrals for Your Limousine Business

When you keep track of how customers first find out about your company, looking through reports on the analytics you have for social media, search engine results, blog post traffic and email campaigns, it should become clear what role referrals are currently playing in your success. If the number of referrals is so low that […]

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Offer Incentives to Build Up Your Limo Company’s Email List

Posted on: September 30th, 2015
Offer Incentives to Build Up Your Limo Company’s Email List

When all else fails, offer a bribe. That may seem like unsavory advice, but it’s not meant to encourage you to do something illegal. If you have been dismayed at the lack of growth in your limousine company’s email list, you may feel hard pressed to figure out a way to encourage more people to […]

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Increase Customer Lifetime Value by Improving Customer Satisfaction

Posted on: September 28th, 2015
Increase Customer Lifetime Value by Improving Customer Satisfaction

It really does pay to know how valuable each customer is to your limousine business. After all, how can you best determine the level of resources to devote to your limousine marketing campaigns if you cannot figure out how much they will cost compared to how much revenue you can expect to bring in from […]

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Improve Your Customer Service to Get an Edge Over Your Competitors

Posted on: September 24th, 2015
Improve Your Customer Service to Get an Edge Over Your Competitors

What’s your plan for addressing the competing limousine companies operating in your service area or niche market? Whether you were there first or are the new kid on the block, you have your work cut out for you when it comes to building a limousine marketing program that is effective in differentiating yourself from nearby […]

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5 Relationship Marketing Musts for Limousine Companies

Posted on: September 23rd, 2015
5 Relationship Marketing Musts for Limousine Companies

By now you are undoubtedly aware that running a limousine business means you are actually in the business of forming and boosting relationships with your customers. Instead of selling widgets, you are selling such intangibles as trustworthiness, devotion to safety, punctuality and resourcefulness and your limousine marketing program should reflect each attribute. As members of […]

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