Posts Tagged Customer Satisfaction Surveys

Using customer satisfaction surveys is an excellent way to find out how satisfied your limousine company's customers are.

You may hear what they have to say, but do you really listen? Hearing means registering the information but not doing much about it. Listening, on the other hand, means understanding and reacting in a meaningful manner. Listening is a fascinating art and, when done correctly, it can...
Constantly seeking feedback from your customers is a great way to learn how to market your limo business more effectively. If you've never done this before, do it immediately as it is one of the best ways to discover what you do that actually differentiates you from your...
How satisfied are customers with your limousine company? And how do you know? Prudent owners and operators of limo businesses know that they cannot make assumptions about how happy each of their customers are.  It's also no good to simply assume that if no one is complaining, then...
How closely do you pay attention to the number of bookings a particular client makes, or how often they call you to arrange for chauffeured services? Prudent limousine company owners know how important it is to keep an eye on the big picture and how well their bottom line is conforming to...

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